A clearer way
to get support.

Tell us about the issue

Include your phone model, Android version, NoiseNote version and the steps that led to the problem. If you send a screenshot, hide names, addresses and other personal information.

Please start with a description rather than attaching recordings, complaint reports or sensitive evidence. NoiseNote support is for app issues; it is not a council complaint service.

Before sharing a diary

• Ask your recipient what dates, details, forms and file formats they require.
• Distinguish when the disturbance happened from how long you recorded it.
• Describe the effect in your own words, without guessing at unknown details.
• Review notes, contact details, voices and photo metadata before sharing.

Keep copies you control

Uninstalling the app or losing your phone can lose private app data. Keep copies of important reports and recordings where you control them. A report PDF or evidence ZIP is not a complete restorable app backup.

We’re testing a rebuilt Android version. Some newer features shown in development discussions are not yet in the published Play release.

Find your local reporting route

For UK noise-reporting routes, see GOV.UK’s noise-reporting page, then follow the relevant authority’s instructions. NoiseNote does not submit reports automatically or promise council acceptance.